Contact us via email
F.A.Q
Answers to the most frequently asked questions we get from customers & fans.
Term's & Conditions
Read our term's and conditions to be aware of rules and regulations.
Returns
Find out how we handle returns and what to do if you are unstatisfied with the item.
Impressum
For German customers we have al impressum featuring business information.
- support@labelgarment.com
Email
- +31 6 11 536 414
Phone number
Contact us via phone
- Wattstraat 10,
Address
Legal business adress
2723RC Zoetermeer
- sales@labelgarment.com
Email
Contact us via email
- +31 6 11 536 414
Phone number
Contact us via phone
- Wattstraat 10,
Address
Legal business adress
2723RC Zoetermeer
- info@labelgarment.com
Email
Contact us via email
- +31 6 11 536 414
Phone number
Contact us via phone
- Wattstraat 10,
Address
Legal business adress
2723RC Zoetermeer
General FAQ
Frequently Asked Questions
Find the answers to the most frequently asked questions on this page to quickly get the answers you need.
Shipping Info
We handle all orders with care and aim to ship out products as soon as possible. Here is a table of relevant average delivery times.
Netherlands: 1 - 2 working days
Belgium 2 - 3 working days
Germany, France, UK: 3 - 5 working days
Rest of Europe: 5 - 15 working days
United States: 7 - 21 working days
Rest of the world: 14 - 30 working days.Contact Support
Didn't find the answers you were looking for? Not to worry you can find our support contact information above or contact support directly by clicking here.
Label Garment is a streetwear brand inspired by the fear of being average. We create bold, reined pieces for those who refuse to blend in and choose to stand out through style, detail, and identity.
All Label Garment collections are designed in-house, driven by a clear creative vision inspired by the fear of being average. Every piece reflects our identity, attention to detail, and commitment to standing out.
All Label Garment collections are designed in-house, driven by a clear creative vision inspired by the fear of being average. Every piece reflects our identity, attention to detail, and commitment to standing out.
We accept all major payment methods, including credit and debit cards, PayPal, and other secure payment options depending on your location.
Shipping times vary depending on your location. Orders are typically processed within 1–3 business days, with delivery taking between 5–12 business days worldwide.
Returns & Refunds
How to return your item
We aim for the best possible quality, fit and finish. However, if you'd like to return your item find more information in this FAQ.
Share your concerns
We aim for maximum customer statisfaction. Do you have an issue with one of our products? Do not hesitate to contact us and we will see how to resolve your issue. For complaints or other issues please contact us here.
Worn, broken or damaged items
Respect is mutual from us to our products and customers. We excpect the same high standards in return. Worn, broken or damaged items can not be returned. If done so we will not accept the return. Some items like underwear, certain accessories and custom made items can never be returned.
Yes, you can return your order within 14 days of receiving it. Items must be unworn, unused, and in original condition. Return shipping costs are the responsibility of the customer.
To return an item, please contact us at support@labelgarment.com with your order details. We will provide you with the return instructions.
Returns must be shipped using a reliable and trackable shipping method. Return shipping costs are the responsibility of the customer.
Once we have received and inspected your return, your refund will be
processed within 14 days to your original payment method.
We currently do not offer direct exchanges. If you need a different size or item, please place a new order and return the original item.
Returns may be rejected if items are worn, damaged, washed, or not in their original condition. Items must be returned with all original tags and packaging intact. We reserve the right to refuse returns that do not meet our policy requirements.
